Conditions générales

Terms and conditions of website use

This document tells you the terms of use on which you may make use of our website www.piphealth.com (our site), whether as a guest or a registered user.

Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

Information about us

www.piphealth.com is a site operated by Patient Intelligence Panel (“We”, “Our”, “Us”). We are registered in England and Wales under company number 07013270 and have our registered office at Hartfield Place, 40-44 High Street, Northwood, Middlesex, HA6 1BN, UK. Our VAT number is 110014794.

[We are regulated by Information Commissioner’s Office UK and The European Society for Opinion and Market Research (Esomar)]

Accessing our site

Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.

From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us.

You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.

Membership of the site

To register with our Site you must be [18] years of age or older.

By registering with our site you agree to respond to invitations to polls, surveys, tests, focus groups or other questionnaires (“Questionnaires”) that we send to you by email, post or online link for research purposes. You can complete the Questionnaires that we send to you by the specified deadline coherently, in full and truthfully and accurately. We regularly check the consistency of responses to Questionnaires to ensure their validity, integrity and quality. If we have reasonable grounds to suspect that you are not completing the Questionnaires as required (e.g. inaccurate, incoherent responses or response times deemed suspect) we may terminate your account.

You must not include anything in your response to a Questionnaire which is inappropriate, offensive or illegal. If, in our reasonable opinion, we think you have, we may disable and/or delete your account.

We only allow one registration per person on our Site. You must not make multiple registrations on our Site. If we discover that you have multiple registrations we may disable and/or delete one or all of your accounts.

We will use the details that you provide to us to send you Questionnaires to complete. You must make reasonable efforts to keep your details up to date. We will not be liable if you do not receive surveys because your details are missing or incorrect. If your details are out of date this may not be used as an excuse for not responding to surveys sent to you.

As a panel member you may be shown confidential information as part of the Questionnaires you answer. The Questionnaires may contain things such as media content, unique techniques, sketches, drawings or details of new products which are secret or not in the public domain. In order to protect the integrity and confidentiality of our-and our clients’ research projects you agree not to reveal any information contained in the Questionnaires or copy or distribute the Questionnaires or any other information or content from the surveys.

Please be advised that legal action may be taken in the event that a release of confidential information is traced back to you.

In return for you responding to a Questionnaire we will make a donation to the patient charity organisation of the specific ailment or disease covered by the Questionnaire.

From time to time we may run competitions to win prizes or gift vouchers. Separate terms and conditions will apply to such promotions.

Suspension or termination of membership

In the event of termination or cancellation of your account for any reason any rewards you have gained will immediately be cancelled.

If you do not respond to any Questionnaires sent to you in any 12 month period then we may terminate your account.

You may terminate your account by sending an e-mail requesting that your account is cancelled to info@piphealth.com.

We will not be liable for the loss of either registration data or reward details which may occur due to fraudulent termination by a third party.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world.All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Reliance on information posted

Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.

Our site changes regularly

We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

Our liability

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:

all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity;
any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, loss of goodwill, wasted management or office time or for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Information about you and your visits to our site

We process information about you in accordance with our privacy policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

Viruses, hacking and other offences

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

Linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link from any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must not contain any inappropriate, offensive or illegal content.

If you wish to make any use of material on our site other than that set out above, please address your request to info@piphealth.com.

Links from our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Jurisdiction and applicable law

The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

Trade marks

“Patient Intelligence Panel”, “piphealth” and the PIPHealth corporate logo on our home page are trade marks of Patient Intelligence Panel Ltd.

Variations

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we have made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

Your concerns

If you have any concerns about material which appears on our site, please contact info@piphealth.com or nadine@piphealth.com.

Thank you for visiting our site.

These terms are the copyright of Patient Intelligence Panel Ltd.